L’agence Orange de l’avenue Cheikh Anta Diop est devenue, ce 24 mai 2017, la première agence Smart store du groupe Sonatel-Orange En Afrique de l’ouest et du centre. L’interactivité est au cœur de celle-ci et joint l’utile à l’agréable.
Par Mamadou SARR
Une agence qui conjugue l’utile et le ludique. C’est ce qui résume ce nouveau modèle d’agence. « C’est un lieu où le canal physique et le canal digital se complètent parfaitement. Le client dés son entrée dans l’agence est reçu par un conseiller qui enregistre son numéro et son nom et il est ensuite avertit par Sms pour être pris en charge », précise d’emblée le directeur des ventes, Mamadou Ibrahima Traoré.
Selon ce dernier, ce nouveau modèle d’agence est également un « lieu d’innovations, de proximité, de conseils et d’accompagnement des clients ». Bien plus soutient le directeur des ventes de la Sonatel « cette nouvelle agence invite le client à la découverte, à l’expérimentation, elle offre au client la possibilité de s’approprier complètement les solutions innovantes que Sonatel met à leurs disposition ». Ainsi, l’agence Orange de l’avenue Cheikh qui vient faire peau neuve fait la part belle aux nouveaux usages via des atmosphères propres et qui facilitent le parcourent du client. De ce fait, le client peut se « familiariser » avec les univers qui font sont quotidien comme : la « maison », le « Fun », le « Travail » et le «Money », en joignant l’utile à l’agréable.
Pour sa part, le directeur général adjoint de la Sonatel, Thierry Marigny l’inauguration de cette nouvelle génération d’agence signifie, en un mot comme en mille que « c’est la Sonatel qui s’est adaptée et a fait évoluer ses agences commerciales pour répondre aux besoins de ses clients et les accompagner en leur donnant accès aux outils numériques innovants ». Ajoutant que « l’ouverture de cette agence, illustre les actions que nous mettons en œuvre pour donner vie à l’ambition de notre plan stratégique Horizon2020 : faire vivre à chacun de nos clients une expérience incomparable dans nos points de vente ». En écho, le directeur Afrique-Moyen-orient du groupe Sonatel, Fabrice André estime que l’ambition de la Sonatel est de réinventer la relation client et anticiper sur les attentes de manière ciblée ».
Le représentant du ministère des Télécommunications et des postes, El Hadji Sidy Niang est d’avis que Smart store Orange Cheikh Anta Diop est « une réponse à la demande de la clientèle » en vue de s’approprier les avantages du digital. « Les temps change et la Sonatel notre entreprise de référence change avec le temps pour créer une incidence positive du numérique », souligne-t-il.
Le groupe Sonatel est l’opérateur historique du Sénégal en matière de télécommunications qui proposent des solutions globales dans les domaines : du fixe, mobile, internet, télévision, des données et services aux particuliers et aux entreprises. Le groupe est présent au Mali, en Guinée Conakry, en Guinée-Bissau et en Sierra Leone. Il a été fondé en 1985 de la fusion de l’Office des postes et télé Sénégal.
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I’ll machines this examine towards 2 models of Those: present Zune householders who are thinking of an upgrade, and humans making an attempt in the direction of choose in between a Zune and an iPod. (There are other gamers importance thinking of out there, including the Sony Walkman X, but I anticipate this features your self more than enough info to create an informed conclusion of the Zune vs avid gamers other than the iPod line as well.)
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Palms down, Apple’s app shop wins by a mile. It truly is a substantial decision of all varieties of apps vs a alternatively disappointed determination of a handful for Zune. Microsoft incorporates applications, particularly within the realm of game titles, but I’m not confident I might need in the direction of wager upon the upcoming if this aspect is significant toward you. The iPod is a significantly superior preference within just that situation.
Apple now includes Rhapsody as an app, which is a great begin, but it is currently hampered as a result of the lack of ability towards retail store locally on your iPod, and contains a dismal 64kbps little bit price tag. If this changes, then it will to some degree negate this benefit for the Zune, but the 10 audio for every month will however be a large in addition in just Zune Pass’ like.
The fresh new Zune browser is astonishingly superior, but not as beneficial as the iPod’s. It operates properly, still is just not as fast as Safari, and has a clunkier interface. If yourself from time to time plan upon getting the world wide web browser that’s not an issue, yet if you’re building to read the website alot in opposition to your PMP then the iPod’s more substantial display screen and much better browser could be crucial.
The Zune concentrates upon becoming a Moveable Media Player. Not a internet browser. Not a video game machine. Maybe in the foreseeable future it will do even improved inside these areas, however for at present it is really a Terrific direction to arrange and listen in direction of your new music and videos, and is with no peer inside of that respect. The iPod’s positive aspects are its net visiting and apps. If those people solid further more compelling, probably it is your least difficult determination.
If you might be however on the fence: grab your preferred earphones, mind down in the direction of a Suitable Buy and ask toward plug them into a Zune then an iPod and see which 1 sounds greater in direction of your self, and which interface creates oneself smile extra. Then you will understand which is immediately for by yourself.
The fresh Zune browser is incredibly constructive, however not as Terrific as the iPod’s. It operates nicely, but just isn’t as prompt as Safari, and incorporates a clunkier interface. If by yourself from time to time plan on employing the web browser which is not an issue, still if you’re coming up with to read the internet alot versus your PMP then the iPod’s larger display and far better browser may possibly be essential.
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I am going to products this research in direction of 2 types of us residents: recent Zune home owners who are looking at an enhance, and folks seeking toward determine concerning a Zune and an iPod. (There are other avid gamers value looking at out there, like the Sony Walkman X, yet I hope this presents yourself adequate facts to make an knowledgeable selection of the Zune vs gamers other than the iPod line as effectively.)
This is getting a bit far more subjective, still I significantly want the Zune Marketplace. The interface is colorful, is made up of much more aptitude, and some great attributes including ‘Mixview’ that enable by yourself all of a sudden view identical albums, new music, or other people comparable to what you happen to be listening towards. Clicking upon 1 of these will centre on that products, and yet another set of “neighbors” will occur into viewpoint, letting your self toward navigate around researching by way of comparable artists, new music, or people. Conversing of users, the Zune “Social” is in addition outstanding enjoyable, making it possible for oneself identify many others with shared tastes and turning out to be pals with them. Your self then can pay attention to a playlist crafted based mostly upon an amalgamation of what all your mates are listening to, which is far too interesting. People anxious with privacy will be relieved towards know oneself can stay away from the community towards watching your specific listening practices if oneself thus get.
The fresh new Zune browser is incredibly Fantastic, nevertheless not as Terrific as the iPod’s. It will work very well, nonetheless is not as fast as Safari, and is made up of a clunkier interface. If by yourself often method upon utilizing the website browser which is not an issue, nonetheless if you are developing to examine the net alot in opposition to your PMP then the iPod’s larger sized display and better browser could possibly be major.
Hands down, Apple’s application retailer wins as a result of a mile. It is a large decision of all types of apps vs a in its place unsatisfied quantity of a handful for Zune. Microsoft has Designs, specifically in just the realm of game titles, but I’m not positive I might require in direction of guess upon the foreseeable future if this portion is essential in the direction of on your own. The iPod is a significantly far better final decision inside that circumstance.
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